Ensure that you have the required hardware like a CUDA enabled GPU and have followed the tutorial video step-by-step.
If you are still struggling to get the project working or installed, we provide a 1 hour Remote Desktop Technical Session. In this session, our technical team will log into your PC and help you install all of the require libraries and dependencies and get the project running*.
You can apply for the Remote Technical Assistance
HERE *(Assuming that you have the required hardware).